Our June 2020 iCE3 Exchange survey was a roaring success. Nearly 10% of our regular traders took time out of their day to give us valuable feedback.
Thank You to each and every participant in our survey (and all of you who were tempted to, but just didn’t have the time – next time)
We have been working hard to add benefits to our users like:
Donald Shongwe was the lucky winner of the Woolworths voucher for R1000! Have fun with it and don’t buy too many wine gums.
This is fantastic feedback and we have been working hard to help our users easily join our affiliate program (where you recommend iCE3 and get rewarded for any trades that your affiliates do).
Added to this we are building a Loyalty Program for members who love the mission and brand of iCE3 – coming soon to the interweb near you.
Almost half of our respondents said that the top reason why they choose iCE3 Exchange over and above any other platform is that our platform is easy to use.
Some 17% mentioned that our advanced technology won the day.
Sometimes we are so far ahead of our competitors in advanced technology and innovation we feel we are being copied. Coincidence?
Imitation is the sincerest form of flattery that mediocrity can pay to greatness.
― Oscar Wilde
The biggest motivation from our users is that they want to receive first-hand news about the crypto industry. Our users are always learning and always growing.
The majority of iCE3 customers want our AIC tokens, followed by cash and vouchers. The AIC tokens seem to be iCE3 Exchange’s best-kept secret. Read more about it here: AIC tokens.
This is our favorite question by far and we were really enlightened by the responses. Sitting in the CEO’s chair at iCE3 Exchange has many possibilities. We chose some of the best, insightful, and sometimes funny responses. This is what a number of respondents said:
Keep things the way they are …because everything is well
Checking blog info is all up to date… other than that a great job has been done
Pay myself a huge bonus ;o) Seriously though — I would leave it as it is.
I would add the ability for users to be able to set alarms/notifications on charts.
Make it easier to understand the platform, especially for first time users.
Gimmicks. Trading compos like everyone else does. Each week/so traders stand a percentage chance to be reimbursed trading fees. Perhaps some sort of an investment plan for long term holds on some cryptos for private or encourage big business investment holds into crypto. I don’t keep my money in a bank anymore, I store it all in various crypto exchanges: who else needs to know about that growth option; even businesses. Exchanges replace banks? Advertise!
Educate the masses. Crypto is not a get rich quick method.
Expand it to other currencies – GBP, EUR, USD, etc
Target the majority in the country through celebrity personal. AKA, Casper Nyovest etc.. Tv shows. The Queen, Gomora , Blood and water (Netflix) etc. Get the writers to introduce a small #bitcoin segment in the show. The “illegal” use will mostly make for good TV and obviously the criminals should be caught since Bitcoin is not a privacy coin.
A day out to the valley of the waves or to a bush lodge for all the staff
Find a way to lower spreads & increase volume
A country tour and presentations at local schools to capture future market
We are really thankful for all the feedback. Furthermore, iCE3 is a digital-first company that relies on receiving information and being open with our users. We are listening to you.
Our goal is to improve even more in the coming months.
This article is intended to educate and should in no way be seen as investment advice or an enticement to use the ice3x.com platform. Bitcoin is highly volatile with big profit opportunities but you should also remember that you could lose part or all of your investment whenever you take part in any high risk investment. Bitcoin trading is not a regulated industry in South Africa, which in itself carries additional risks. IF YOU ARE NOT AN ASTUTE BITCOIN TRADER, SEEK INDEPENDENT FINANCIAL ADVICE BEFORE MAKING ANY INVESTMENTS.